Privacy Policy

Last Updated: 16 October 2026

1. Introduction

Welcome to Ruin Roleplay Pakistan (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website https://pk.ruinroleplay.com/ (the “Site”) and play on our FiveM server.

By accessing our Site or logging into our server, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide a seamless roleplay experience, ensure server security, and maintain community standards.

A. Information You Provide to Us

• Account Registration: When you register on our website, we may collect your username, email address, and password.
• Linked Accounts: To facilitate whitelisting and authentication, we collect data from linked third-party accounts, specifically Discord (User ID, Username).
• Roleplay Data: We store data related to your in-game character, including character names, inventory items, vehicle ownership, property ownership, and in-game financial transaction logs.
• Support & Applications: Information submitted via whitelist applications, staff applications, or support tickets.

B. Information Collected Automatically

• Log Data: When you visit the Site, our servers automatically record information, including your IP address, browser type, operating system, referring URLs, and device information.
• Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information (e.g., keeping you logged in).

C. Payment Information

When you purchase Ruin Coins, we store your order, payment reference, verification status, and any payment proof you upload. We also store your chosen State ID, the character name returned by the game server, coin quantity, and delivery status. These details are used to verify payment, deliver your purchase, prevent duplicate credit, and resolve support requests. Uploaded payment proof is restricted to authorized order and payment staff.

3. How We Use Your Information

We use the collected information for the following purposes:

1. Authentication: To verify your identity via Steam and Discord to allow connection to the FiveM server.
2. Game Progression: To save your character’s progress, stats, and assets within Ruin Roleplay Pakistan.
3. Moderation & Security: To investigate cheating, exploiting, or harassment. IP addresses and identifiers are used to enforce bans and protect the integrity of the server.
4. Communication: To send you important updates regarding server status, policy changes, or support ticket responses.
5. Website Optimization: To analyze how users interact with our website to improve performance and user experience.

4. Disclosure of Your Information

We value your privacy and do not sell your personal data to third parties. We may share information only in the following specific situations:

• Service Providers: With third-party vendors (e.g., hosting providers, anti-cheat software, payment service providers) who perform services for us.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Enforcement: To enforce our server rules, Terms of Service, and to protect the rights, property, or safety of Ruin Roleplay Pakistan, our users, or others.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Third-Party Links

Our Site and server may contain links to third-party websites or services, such as:

• Discord
• Steam
• FiveM / Cfx.re

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those third parties.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Your Data Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your personal data (subject to our need to retain data for ban enforcement/security).

To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date at the top of this policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, or if you wish to request the deletion of your data, you may contact us at:

• Discord: https://discord.gg/XrFS9Zj4Zq
• Email: [email protected]